There is a currently an AT&T outage affecting wireless customers in Santa Barbara County which may impact the ability to call 911 from AT&T devices.

If you need emergency assistance the alternate options are as follows:

• Text 911 from your device.
• Call 911 using a different cell phone provider or a landline.
• Call the non-emergency dispatch phone number: 805-683-2724.

Essential Texting Guidelines for Emergencies

To help dispatchers respond quickly and effectively:

• Always include your precise location. Texts don’t auto-share location—this detail is vital.
• Use clear, plain language and avoid emojis, slang, or abbreviations.
• Stick to one-to-one texting; group messages won’t go through.

No media allowed. Photos and videos can’t be sent to 911.