FAQ - Library Services

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How can I get a reference question answered?
Reference staff is available at the reference desk during library hours to help you with your questions. During library hours, questions can be answered by phone by asking for the Reference Desk. After hours, questions can be submitted via email to goletavalleylibrary@cityofgoleta.org.

Where can I get information on programs and events being held at the Library?
Library programs, activities, and services are described in our online calendar. Special programs are featured online at www.goletavalleylibrary.org. Information is also available in-person at the Library.

Does the Library have a notary public?
No. Area banks do have notaries.

Can I use the community room in the Library for a general public meeting?
The community rooms are also available for use by community groups. There is a charge for community room use, activities must meet Library guidelines and reservations are required. A printable form to request the Community Rooms is available here. Please contact the Reference Desk for further information.

Can I post an announcement on the Library’s bulletin board?
Library activities and community events are posted on the community bulletin board. Space is also available for postings by non-profit groups and organizations. If you wish to post a notice, bring your item to the Reference Desk. The Branch Supervisor will decide if it is appropriate to post.

Does the Library accept donations?
Books, CDs, DVDs, and other items, whether new or used, may be donated to the library, as long as they are in very good condition and are relatively new. We will only accept magazines printed within the last 6 months. Materials not selected for use in the Library's collection will be sold at the Friends of the Goleta Valley Library book sales. You may request a receipt.

Is the Library accessible for persons with disabilities?
The Library seeks to promote and improve awareness, availability, and accessibility of information for people with disabilities. The Library building is accessible to people with disabilities. 

Adult Collections
Your Library offers materials in a variety of formats accessible through the library catalog. This collection reflects the unique identity and interests of the Goleta Valley community.

Inter-Library Loan
If you cannot find the particular book or item you need within our library, the staff will try to borrow it for you from another library. You will be notified when the item arrives at the Goleta Valley Library. 

Adult Programs
A wide variety of programs are offered throughout the year at your Library. These programs include concerts, book discussions, lectures, craft programs and more. Descriptions of current programs appear in the monthly Library e-Newsletter (sign up here to receive it in your inbox) as well as on the Library Calendar of Events.

Catalog
The user-friendly Online Public Access Catalog (OPAC) is your avenue to the Library's collections of books, magazines, videos, audiobooks, dvds, and software.

E-Books, Audiobooks and Downloadables
The Library offers a digital collection of ebooks, audiobooks, movies, television shows, music and comic books that can be downloaded to your home computer, smart phone, tablet or other portable device. Click here for information and instructions on e-books, audiobooks and downloadables, or please see a reference librarian.

Media
The Collection Development librarians develop and maintain the DVD, book on cd, and compact disc collections.

Staff Picks
Staff members have many traditional and electronic online tools to help you find your next book. As reader advisors, we can help you locate other books by a favorite author, books by authors who write like your favorites, or new authors for you to enjoy. We have a huge number of subject bibliographies with plot summaries available online and in the Library.

Reference Services
Trained staff members are available to help you find information, locate a particular book, audio book or movie. We can also recommend a good read, place requests for items and provide assistance with the computers within the library.

3-D Printing
The library is happy to offer patrons the ability to submit projects to be printed on the library’s 3-D printer. The 3-D printer can create a physical object based on a design supplied as a digital file. These can be designs you’ve created yourself, or designs you’ve obtained from another source and have permission to use.

Goleta Valley Library cardholders can use this form to submit a request that a project be printed on the library’s 3-D printer, a Dagoma printer. The form can be submitted via email to goletavalleylibrary@cityofgoleta.org or brought to the Library Service Desk. Once you submit it, a library staff member will be in touch with you to arrange for you to send us the design file for the project you’d like to print. Once it is determined that the project to be printed does not violate the Goleta Valley Library 3-D Printing Policy, your project will go into the queue to be printed. Once it is completed, a staff member will let you know it is available at the library to be picked up. 

What file formats can be used with the 3-D printer?
The printer can create objects based on designs in the following formats:

  • Wavefront obj (.obj)
  • ACSII stl (.stl)
  • Binary stl (.stl)

How large can the project be?
The printer has a maximum build volume of: 25.2 L x 19.9 W x 15.0 H cm  (9.9 L x 7.8 W x 5.9 H in)

Please note that larger print jobs will take longer and will be more expensive to print.

What is the cost to have a project printed?
The charge is 25 cents per 15 minutes of printing time. Patrons who do not pick up their finished projects within one week will have the cost billed to their library record.